Posts Tagged ‘management’

The Exploding Consumer Market for Insurance Online Free with your Agent Account Registration (A live representative will contact you to complete the…

Thursday, March 11th, 2010

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The Road to BI Success

Thursday, March 11th, 2010

Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. However, justifying large capital outlays for software will be challenging unless short-term benefits can be directly correlated with the investment. As more incremental projects are undertaken, it will be important to execute these projects within the long-term strategic plan of organization-wide decision management. Read an active Q&A session with Dan Vesset, IDC Program Vice President of Business Analytics on building a successful enterprise BI strategy.

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Self-Service: Putting Customers First Makes You a Winner

Wednesday, March 10th, 2010

Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs.

In this White Paper, you will learn:

  • Business and Call Center Trends Driving Automation
  • Finding the Right Balance between Self-Service and Live Agent Support
  • The Benefits of Self-Service
  • Determining What to Automate via Self-Service

Written by: DMG Consulting LLC
Sponsored by: Microsoft Dynamics CRM

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Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits

Wednesday, March 10th, 2010

The ability to measure, monitor, assess, and track KPIs is critical to any organization’s ability to manage its service operations. Some may use only the most basic, or standard, service KPIs, while others have developed more sophisticated metrics to hone in on the most critical areas reflecting service performance.

This report is outlined in the following 3 Chapters:

  • Chapter One: Benchmarking the Best-in-Class
  • Chapter Two: Benchmarking Requirements for Success
  • Chapter Three: Required Actions

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Designed to Protect and Save Lives

Wednesday, March 10th, 2010

Many companies make significant investments in flame resistant protective clothing programs to protect their employees against electric arc flash, flash fire and molten metal splash hazards. Although the style and construction of the clothing plays a roll in protection, the FR fabric used to construct the garment is a critical factor in determining the amount of protection it will afford the wearer. Register for this FREE white paper to find out what to consider when specifying a brand of FR fabric for a protective clothing program.

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Achieving Real-Time Virtualization Control with Workload Automation

Tuesday, March 9th, 2010

Virtualization offers many benefits, but most IT organizations are missing out by focusing too much on the virtual infrastructure, and not enough on the mission-critical application workloads it supports. The result is inefficient operations, underachieved virtualization goals, and negative business impacts.

During this one-hour Webinar, EMA VP of Research, Systems & Storage Management Andi Mann will highlight how enterprises can use advanced workload automation technologies in their virtual environments to solve these problems.

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Achieving Virtualization Control with Workload Automation

Tuesday, March 9th, 2010

Virtualization offers many benefits, but most IT organizations are missing out by focusing too much on the virtual infrastructure, and not enough on the mission-critical application workloads it supports. The result is inefficient operations, underachieved virtualization goals, and negative business impacts.

In this white paper, EMA VP of Research, Systems & Storage Management Andi Mann will highlight how enterprises can use advanced workload automation technologies in their virtual environments to:

  • Increase server utilization, VM efficiency, and server consolidation ratios
  • Reduce the time that senior staff are wasting on routine, mundane operations
  • Leverage virtualization and automation to provide ‘just-in-time’ cloud computing services

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A Newbie’s Getting Started Guide to Linux

Tuesday, March 9th, 2010

You’ve probably heard about Linux, the free, open-source operating system that’s been pushing up against Microsoft. It’s way cheaper, faster, safer, and has a far bigger active community than Windows, so why aren’t you on it? Don’t worry, Makeuseof.com understands. Like many things, venturing off into a completely unknown world can seem rather scary, and also be pretty difficult in the beginning. It’s while adapting to the unknown, that one needs a guiding, and caring hand. This guide will tell you all you need to know in 20 illustrated pages, helping you to take your first steps. Let your curiosity take you hostage and start discovering Linux today, with this manual as your guide! Don’t let Makeuseof.com keep you any longer, and download the Newbie’s Initiation to Linux. With this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf.

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Canvys Case Study: Optimizing the Benefits of Digital Signage in Movie Theaters

Tuesday, March 9th, 2010

By 2011, market experts estimate that digital signage will be utilized in 90 percent of the world’s retail space. Within the consumer world, movie theaters have been a natural fit for digital signage. These solutions captivate movie-goers in lobbies, as they transition to and from theaters and their amenities. Register for this FREE case study and see how a digital signage solution can work effectively for your business!

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Defense Technology International

Monday, March 8th, 2010

Defense Technology International (DTI) is the one publication focusing on the critical role of defense technologies in programs, policies, programs and funding, providing readers with integrated intelligence and global perspective in Land, Sea, and Air. For military officers, government officials and lead system integrators involved in air, land or sea defenses, DTI provides unprecedented coverage of the technologies that are driving new strategies and procurement plans to fight today’s unconventional warfare and evolving threats. Here’s what you’ll find inside DTI:
  • Land – Warfighter body armor and armaments, unmanned ground systems, biological/chemical detection, exotic munitions, anti-IED developments, infantry fighting vehicles, battlefield software
  • Sea – Advanced submarine technologies, directed energy, innovative ship and hull designs, propulsion systems, maritime UAV’s
  • Air – Satellite technology, UCAV, missile defense, stealth and composite materials, laser technologies, mapping and information gathering breakthroughs

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